This policy applies to all in-person trips and courses with Alpinistas Adventures, excluding international and destination expeditions, which have their own cancellation terms listed on their respective pages.

Cancellations 21 Days or Less Before the Trip

No refunds will be issued for cancellations made within 21 days of the trip start date.  This includes cancellations due to illness, injury, weather-related delays, or personal emergencies.

We strongly recommend purchasing travel insurance to protect your investment.

Cancellations 22 to 29 Days Before the Trip

You will receive a 50% refund, minus a 10% processing fee.

Cancellations 30+ Days Before the Trip

You will receive a full refund, minus a 10% processing fee.

Courses with Digital Learning Access

If your course includes access to online materials (such as Backpacking 101, Navigation, or Wilderness First Aid), the following applies:

Backpacking 101 / Navigation: Only 50% of the trip cost will be refunded, even if canceled 30+ days out.

Wilderness First Aid (WFA): No refunds are available once registered, due to immediate access to the Survival Med online curriculum. Rescheduling may be available but not guaranteed.

Private Bookings

Multi-Day Private Tours

These follow the same policy as group trips above.

Single-Day Private Tours

Cancellations made more than 72 hours (3 days) in advance will receive a full refund minus a 10% fee.

Cancellations made within 72 hours are non-refundable.

Trip Credit Policy

Credit from a prior cancellation is not eligible for refund under any circumstances.

Credit may be transferred to another person with written approval.

All credits expire 24 months from the date they are issued.

Other Terms

Refunds are processed within 5 business days of receiving a written cancellation request. Banks may require an additional 3–5 business days.

Trips run in all weather, unless canceled by Alpinistas Adventures for safety or access reasons.

Some trips may have their own refund policy that overrides this one. When that applies, it will be stated clearly on below sections or on the trip page.

Our Mt. Shasta programs are run by SWS Mountain Guides.

Their standard cancellation policy is:

A non-refundable 50% deposit is required with each reservation. If you pay your course fee in total and cancel your reservation more than 30 days prior to the course start date, 50% of the total course fee is refundable.

NO REFUNDS or credits are made within 30 days of the course starting date.

Transfer Fees:

You may move your course reservation to another scheduled course when we receive a $100.00 non-refundable transfer fee. All transfer requests must be received more than 30 days before your domestic course start date. Sorry, no transfers are made within 30 days of your domestic course start date.

Canceled Courses:

SWS Mountain Guides reserves the right to cancel and/or reschedule climbs or courses due to minimum bookings or other unforeseen circumstances. You may receive a refund or credit when the course is canceled, rescheduled, or transferred to another course. SWS Mountain Guides is not responsible for additional expenses, including non-refundable airline tickets, equipment, medical expenses, etc.

We recommend you obtain trip cancellation insurance to protect yourself.

Weather Credits and Rescheduled Climbs & Courses:

SWS reserves the right to reschedule seminars and courses due to severe weather conditions or other uncontrollable circumstances which make the course or climb unsafe to continue. Weather

Credit or Partial Weather Credit may be given for courses or climbs during or within 24 hrs. of the course start dates if severe weather conditions or other uncontrollable circumstances make the course or climb unsafe to continue. Our decision will be at the discretion of the climb leader and the Director(s) of SWS Mountain Guides.

There are no refunds for 1:1 coaching sessions.

Due to the shareable nature of digital content, there are no refunds for digital media, downloads or other material content purchases.

Physical goods may be returned within 30 days of purchase as long as they are in original condition with original tags and packaging and unworn.

If you participate in one of our subscription membership programs, you may cancel your subscription at any time. NO refunds will be offered for prior month(s) membership charges.

Refund Policy

If you need to cancel your reservation, we are happy to refund your purchase to the original payment method according to the following timelines:

For the July trip:

For a refund request made before March 1, 2024, we will refund your full deposit minus a 6% processing fee.

For a refund request made after March 1st, 2024, we will be unable to refund any amount, however, you may apply any amounts paid to any future trip we offer.

For the October trip:

For a refund request made before June 1, 2024, we will refund your full deposit minus a 6% processing fee.

For a refund request made after June 1, 2024, we will be unable to refund any amount, however, you may apply any amounts paid to any future trip we offer.

Travel insurance is highly recommended to anticipate last minute emergencies or life situations that may prevent you from attending the outing.

Allow up to 3 business days for Alpinistas Adventures to process your refund request with potentially an additional 3-5 business days for the banks to complete the transaction.

Refund Policy

If you need to cancel your reservation, we are happy to refund your purchase to the original payment method according to the following timelines:

For a refund request made before February 15 2025, we will refund your full deposit minus a 6% processing fee.

For a refund request made after February 15, 2025, we will be unable to refund any amount, however, you may apply any amounts paid to any future trip we offer.

Travel insurance is highly recommended to anticipate last minute emergencies or life situations that may prevent you from attending the outing.

Allow up to 3 business days for Alpinistas Adventures to process your refund request with potentially an additional 3-5 business days for the banks to complete the transaction.

Rental gear may be canceled at any time but will incur a 6% credit card processing fee.

Allow up to 3 business days for Alpinistas Adventures to process your refund request with potentially an additional 3-5 business days for the banks to complete the transaction.